Launch is the start of the expensive part.
Most software gets built, handed over, and then slowly rots. Nobody patches it, nobody tests the backups, and the person who built it has moved on. The monthly plan is how injuid stays the person who answers the phone in month seven.
- Hosting01
- Run on infrastructure in your name, with spend alerts set
- Patching02
- Dependencies and platform updates, on a schedule, with someone reading the alerts
- Monitoring03
- Uptime, errors, and cost. We find out before your customers tell you
- Backups, tested04
- Restored on a schedule, with the result written down
- Security updates05
- Applied when they land, not when someone remembers
- Support06
- A named person, a real reply time, no ticket queue theatre
- Small changes07
- A bucket of hours each month for the things you notice once real people are using it
This is the managed services model applied to software. It is also the reason to pick injuid over a freelancer who is gone at handover.
What the plan covers, and what it does not